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Privacy Policy

This privacy policy applies between you, the User of this Website, and Western Flat Roofing Company Limited , the owner

and provider of this Website. Western Flat Roofing Company Limited takes the privacy of your information very seriously.

This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data	collectively all information that you submit to Western Flat Roofing Company Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies	a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR	the UK General Data Protection Regulation;
Western Flat Roofing Company Limited , we or us	Western Flat Roofing Company Limited , a company incorporated in England and Wales with registered number 07161641 whose registered office is at Western House, St Columb Industrial Estate, Cornwall, TR9 6SQ;
UK and EU Cookie Law	the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you	any third party that accesses the Website and is not either (i) employed by Western Flat Roofing Company Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Western Flat Roofing Company Limited and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, www.westernflatroofing.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. In this privacy policy, unless the context requires a different interpretation:
   1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
   4. “including” is understood to mean “including without limitation”;
   5. reference to any statutory provision includes any modification or amendment of it;
   6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

1. This privacy policy applies only to the actions of Western Flat Roofing Company Limited

and Users with respect to

this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

1. For purposes of the applicable Data Protection Laws, Western Flat Roofing Company Limited is the “data controller”.

This means that Western Flat Roofing Company Limited your Data is processed.

determines the purposes for which, and the manner in which,

Data collected

1. We may collect the following Data, which includes personal Data, from you:
   1. name;
   2. contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

1. We collect Data in the following ways:
   1. data is given to us by you; and
   2. data is collected automatically.

Data that is given to us by you

1. Western Flat Roofing Company Limited will collect your Data in a number of ways, for example:
   1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
   2. Contact Form;

in each case, in accordance with this privacy policy.

Data that is collected automatically

1. To the extent that you access the Website, we will collect your Data automatically, for example:
   1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
   2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

1. AnyoralloftheaboveDatamayberequiredbyusfromtimetotimeinordertoprovideyouwiththebestpossible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
   1. internal record keeping;
   2. improvement of our products / services;
   3. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

1. WemayuseyourDatafortheabovepurposesifwedeemitnecessarytodosoforourlegitimateinterests.Ifyouare not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
2. We may use your Data to show you Western Flat Roofing Company Limited adverts and other content on other

websites. If you do not want us to use your data to show you Western Flat Roofing Company Limited adverts and

other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

Who we share Data with

1. We may share your Data with the following groups of people for the following reasons:
   1. our employees, agents and/or professional advisors – Respond to customer inquiries and obtain analytics of customer engagement;

in each case, in accordance with this privacy policy.

Keeping Data secure

1. We will use technical and organisational measures to safeguard your Data, for example:
   1. access to your account is controlled by a password and a user name that is unique to you.
   2. we store your Data on secure servers.
2. Technicalandorganisationalmeasuresincludemeasurestodealwithanysuspecteddatabreach.Ifyoususpectany misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@westernflatroofing.co.uk.
3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devicesagainstfraud,identitytheft,virusesandmanyotheronlineproblems,pleasevisit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

1. Unlessalongerretentionperiodisrequiredorpermittedbylaw,wewillonlyholdyourDataonoursystemsforthe period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

1. You have the following rights in relation to your Data:
   1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
   2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
   3. Right to erase – the right to request that we delete or remove your Data from our systems.
   4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
   5. Right to data portability – the right to request that we move, copy or transfer your Data.
   6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

19.Tomakeenquiries,exerciseanyofyourrightssetoutabove,orwithdrawyourconsenttotheprocessingofyourData (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@westernflatroofing.co.uk.

• IfyouarenotsatisfiedwiththewayacomplaintyoumakeinrelationtoyourDataishandledbyus,youmaybeable to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
• ItisimportantthattheDataweholdaboutyouisaccurateandcurrent.PleasekeepusinformedifyourDatachanges during the period for which we hold it.

Links to other websites

1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are notresponsibleforthecontentofthesewebsites.Thisprivacypolicydoesnotextendtoyouruseofsuchwebsites.You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. Western Flat Roofing Company Limitedmay, from time to time, expand or reduce our business and this may involve thesaleand/orthetransferofcontrolofallorpartof WesternFlatRoofingCompanyLimited.DataprovidedbyUsers will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
2. We may also disclose Data to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

1. This Website may place and access certain Cookies on your computer.

Western Flat Roofing Company Limited

uses

Cookies to improve your experience of using the Website. Western Flat Roofing Company Limited has carefully

chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

1. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
2. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consenttosetthoseCookies.BygivingyourconsenttotheplacingofCookies,youareenabling WesternFlatRoofing

Company Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing

of Cookies; however certain features of the Website may not function fully or as intended.

1. This Website may place the following Cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies	They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for

	you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookie.
Targeting cookies	These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

1. You can find a list of Cookies that we use in the Cookies Schedule.
2. We give you control over which Cookies we use. You can adjust your cookies preferences at any time at:

.

1. You can also choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookiesbutthiscanbechanged.Forfurtherdetails,pleaseseethehelpmenuinyourinternetbrowser.Youcanswitch offCookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.
2. YoucanchoosetodeleteCookiesatanytime;however,youmayloseanyinformationthatenablesyoutoaccessthe Website more quickly and efficiently including, but not limited to, personalisation settings.
3. Itisrecommendedthatyouensurethatyourinternetbrowserisup-to-dateandthatyouconsultthehelpandguidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
4. Formoreinformationgenerallyoncookies,includinghowtodisablethem,pleaserefertoaboutcookies.org.Youwill also find details on how to delete cookies from your computer.

General

1. Youmaynottransferanyofyourrightsunderthisprivacypolicytoanyotherperson.Wemaytransferourrights under this privacy policy where we reasonably believe your rights will not be affected.
2. Ifanycourtorcompetentauthorityfindsthatanyprovisionofthisprivacypolicy(orpartofanyprovision)isinvalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
3. Unlessotherwiseagreed,nodelay,actoromissionbyapartyinexercisinganyrightorremedywillbedeemeda waiver of that, or any other, right or remedy.
4. ThisAgreementwillbegovernedbyandinterpretedaccordingtothelawof EnglandandWales.Alldisputesarising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

1. WesternFlatRoofingCompanyLimitedreservestherighttochangethisprivacypolicyaswemaydeemnecessary fromtimetotimeorasmayberequiredbylaw.AnychangeswillbeimmediatelypostedontheWebsiteandyouare deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Western Flat Roofing Company Limited by email at info@westernflatroofing.co.uk.

Attribution

1. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

This privacy policy was created on 15 April 2023.

 

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description	Purpose
Necessary	We use this session cookie to remember you and maintain your session whilst you are using our website

Functionality

We use the following functionality cookies:

Description	Purpose
Functionality	We use this cookie to identify your computer and analyse traffic patterns on our website

Analytical/performance

We use the following analytical/performance cookies:

Description	Purpose
Analytical	We use this cookie to help us analyse how users use the website

Targeting

We use the following targeting cookies:

Description	Purpose
N/A	N/A